National Helpline

Call us:

0300 302 3731


0208 538 3731

Walk in SEN advice centres

Click here for details and locations.

Contact Us


Need help? Call our Term Time Helpline!

Call ►0208 538 3731

We offer advice on:

  • getting the right help for your child
  • dealing with the school or local authority
  • interpreting official letters
  • getting a statement for your child
  • finding independent expert professional advice
  • appealing to the Special Educational Needs and Disability Tribunal

For further information on the times and dates the helpline is open, please see here.


Walk-in Advice Centres

Come and talk to one of our experienced volunteers. We run free monthly advice centres in Bristol, Thornton Heath, Worcester Park, Aldershot, Manchester, Kent and Hampton Court (East Molesey), and twice a month in central London near Waterloo station.

Find out more here.

Privacy Policy

SOS!SEN is committed to protecting your privacy and complying fully with legal requirements in processing your personal information. Any individual that wishes to make a complaint should firstly refer to our complaints procedure.

Our Privacy Policy document can be viewed/downloaded from here.


Email us

SOS!SEN can be contacted by email on be aware we can only deal with administrative queries by e-mail. The administrative office is not able to give advice on individual cases through email. We can point you in the right direction for advice centres, workshops, events and helpline opening hours.



We welcome feedback, comments, suggestions and complaints so that we can maintain and improve our high standards. To make a complaint you can email us with full details of your complaint at Alternatively please write to:

The Co-ordinator
SOS Special Educational Needs
6 Ladderstile Ride
Kingston Upon Thames

Please include your name, address, email address and contact telephone number. We are not able to respond to anonymous complaints.

Our Complaints Policy document can be viewed/downloaded from here.